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Aarhus Municipality - Culture

2024

© Aarhus Teater

Analysis and Recommendations: 63 Actors After COVID

Challenge


After COVID-19 and subsequent economic crises, the cultural sector in Aarhus was facing significantly changed audience behaviour, declining participation, and increased uncertainty about future demand.


At the same time, there was a clear need to strengthen visibility, communication, and collaboration across a very diverse range of cultural actors - from large institutions to smaller, practice-based organisations.


In particular, three key challenges were identified:


  • Lack of insight into new audiences and their behaviour

  • Declining interaction and changing purchasing patterns

  • Untapped potential in collaboration and joint communication

Solution


BARC conducted an analysis and development process focused on creating a shared strategic foundation for communication and collaboration within the cultural network (Kultursamvirket).


Through surveys, workshops, and focus groups, the challenges, target audiences, and potential of cultural actors were mapped - with a particular focus on changing audience behaviour and the need for better use of data.


The programme resulted in a shared, data-informed decision-making foundation and clear recommendations for:


  • Strengthened audience understanding and segmentation

  • Increased collaboration and cross-sector partnerships

  • A more unified and strategic communication effort


The project has strengthened the cultural sector’s ability to work in a more targeted, data-informed, and coordinated way - and has created a foundation for increased visibility, relevance, and participation.

Aarhus Municipality - Culture

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